PRO CARD

It is our pleasure to welcome you, the professional make-up artist, to the world of Kryolan and our PRO CARD program.

Step 1

Create an account at kryolan.eu. If you already created an account, please log in. Apply for your PRO CARD under ’My account’.

Step 2

Submit your business card and certificates or call sheets to prove your professionalism. Send in to your local Kryolan distributor via post or email.

Step 3

Your local Kryolan partner will check your documents. After the Kryolan local partner has confirmed your eligibility, you will receive your digital PRO CARD.

About PRO CARD

Welcome!

It is our pleasure to welcome you, the professional make-up artist, to the world of Kryolan and our PRO CARD program.

Are you looking for a place where you can find everything that you need for your highly diversified work, in your city, in your country, or wherever you may find yourself in the world? Is it important that you have access at all times to reliable, well-known products, and to be able to shop for them without hassle?

You can find Kryolan in more than 90 countries and on all continents of the world, in which you can obtain an extensive assortment of professional Kryolan make-up products. Trained specialist staff are at your service to provide you with professional knowledge and advice at all times.

We want you, as a make-up artist, to be recognized as a loyal Kryolan customer as soon as you step into a participating PRO CARD store.

Therefore, we offer you our new Kryolan PRO CARD and hope that you will enjoy its benefits while shopping with Kryolan.

Points of acceptance

Where may I use my PRO CARD?

Among the many stores welcoming you with your PRO CARD are all Kryolan City shops operated by the Kryolan Group in Germany, England, the USA, India and South Africa.

We will continuously expand the points of acceptance. Find all PRO CARD Partners listed here:

Kryolan Belgium BV

Address
Hogevelden 46
2860 Sint-Katelijne-Waver
Belgium

Opening hours
Mon-Fri: 09:00 - 12:30
Mon-Fri: 13:00 - 16:30


Contact
Phone:+32 15 29 44 25
Fax:+32 15 29 44 22
E-mail:info@kryolan.be
Web:www.kryolan.eu

Kryolan Shop Werksverkauf

Address
Papierstraße 10
13409 Berlin
Germany

Opening hours
Mon, Wed: 09:00 - 14:30
Fri: 09:00 - 14:30

Dienstags:
geschlossen
Donnerstags:
geschlossen

Freitag 06.12.2024:
09:00 Uhr - 12:00 Uhr

24.12.2024 -27.12.2024:
geschlossen

Silvester 31.12.2024:
geschlossen


Contact
Phone:+49 30/499 892-0
Fax:+49 30/491 4994
E-mail:info@kryolan.eu
Web:www.kryolan.eu

Kryolan GmbH

Address
Papierstraße 10
13409 Berlin
Germany

Opening hours
Mon-Fri: 08:00 - 17:00


Contact
Phone:+49 30/499 892-0
Fax:+49 30/491 4994
E-mail:info@kryolan.eu
Web:www.kryolan.eu

Kryolan City Hamburg

Address
Schauenburgerstraße 61
20095 Hamburg
Germany

Opening hours
Mon-Sat: 10:00 - 18:00

Heiligabend 24.12.2024:
10:00 Uhr - 14:00 Uhr
1. Weihnachtsfeiertag 25.12.2024:
geschlossen
2. Weihnachtsfeiertag 26.12.2024:
geschlossen
Silvester 31.12.2024:
10:00 Uhr - 14:00 Uhr
Neujahr 01.01.2025:
geschlossen
Montag 06.01.2025:
geschlossen



Contact
Phone:+49 40/360 039 03
Fax:+49 40/360 039 04
E-mail:hamburg@kryolan.eu

Kryolan City Köln

Address
Breite Straße 100
50667 Köln
Germany

Opening hours
Mon-Sat: 10:00 - 18:00

Heiligabend 24.12.2024:
10:00 Uhr - 14:00 Uhr
1. Weihnachtsfeiertag 25.12.2024:
geschlossen
2. Weihnachtsfeiertag 26.12.2024:
geschlossen
Silvester 31.12.2024:
10:00 Uhr - 14:00 Uhr
Neujahr 01.01.2025:
geschlossen
Montag 13.01.2025
geschlossen



Contact
Phone:+49 221/270 669 33
Fax:+49 221/270 669 35
E-mail:koeln@kryolan.eu

Authorized Kryolan Premium Retailer

Kryolan City Berlin

Address
Kurfürstendamm 32
10719 Berlin
Germany

Opening hours
Mon-Fri: 10:00 - 19:00
Sat: 10:00 - 15:00


Contact
Phone:+49 30/886 78100
Fax:+49 30/886 78102
E-mail:info@kryolan-city.de
Web:www.kryolan-city.de

Kryolan City Berlin East Side Mall

Address
Tamara-Danz-Str. 11
10243 Berlin
Germany

Opening hours
Mon-Sat: 10:00 - 20:00


Kryolan City Paris

Address
20, rue Malher
75004 Paris
France

Opening hours
Mon-Sat: 10:00 - 19:00


Contact
Phone:+33 9 62 50 97 04
E-mail:paris@kryolan.eu
Web:www.kryolan.eu

Kryolan City London

Address
7-8 Langley Court
London WC2E 9JY
United Kingdom

Opening hours
Mon-Wed: 10:00 - 18:00
Thu-Sat: 10:00 - 19:00

Christmas Eve 24.12.2024:
10.00 AM - 06.00 PM
Christmas Day 25.12.2024:
closed
Boxing Day 26.12.2024:
closed
27th December 2024:
10.00 AM - 06.00 PM
28th December 2024:
10.00 AM - 07.00 PM
29th December 2024:
closed
30th December 2024:
10.00 AM - 06.00 PM
New Year's Eve 31.12.2024:
10.00 AM - 06.00 PM
New Year's Day 01.01.2025:
closed



Contact
Phone:+44 (0)207 257 6159
E-mail:london@kryolan.eu
Web:www.kryolan.eu

Kryolan Hellas Ltd.

Address
Papadiamantopoulou 22
11528 Athens
Greece

Kryolan Cosmetics (India) P. Ltd.

Address
P9, 1st Ave
Mahindra World City
Chengalpet 603004
India

Opening hours
Mon-Fri: 09:00 - 17:00


Contact
Toll free:180 0572 0008
Phone:+91 (0) 44 42668008
Fax:+91 (0) 44 27460010
E-mail:info-india@kryolan.eu
Web:www.kryolan.eu

Kryolan City Express Avenue Mall

Address
Express Avenue Mall, Shop: 305
2nd floor, 49, 50L Whites Road
Royapettah
Chennai 600014
India

Opening hours
Mon-Sun: 10:00 - 22:00


Contact
Phone:+91 (0) 44 48639911
Mobile:+91 9600186182
E-mail:chennai.ea@kryolan.eu

Kryolan City Milano - Lombardia

Address
Piazza Fontana 6
20122 Milano
Italy

Opening hours
Mon-Sat: 10:00 - 19:00

Luglio e Agosto
Lun-Ven: 10:00 - 19:00



Contact
Phone:+39 02/2366 6691
E-mail:milano@kryolan.eu

Authorized Kryolan Premium Retailer

Kryolan City Torino - Piemonte/Liguria/Valle d’Aosta - Greta Volpi

Address
Via Po 53
10124 Torino
Italy

ERDESA, UAB

Address
Sakalų g. 6
LT-08124 Vilnius
Lithuania

Opening hours
Mon-Fri: 10:00 - 18:00


Contact
Phone:+370 650 86352
E-mail:info@erdesa.lt
Web:www.erdesa.lt

Kryolan Nederland

Address
Distributie en Webshop

Stormpolderdijk 8
2921 LL Krimpen aan den IJssel
Netherlands

Tax ID
65687671
Registration ID
NL856215272B01

Opening hours
Mon-Sat: 09:30 - 17:00


Contact
Phone: +31 / 180 466 232
E-mail:info@kryolan.nl
Web:www.kryolan.eu

Kryolan City Rotterdam

Address
Stormpolderdijk 8
2921 LL Krimpen aan den IJssel
Netherlands

Opening hours
Mon-Sat: 09:30 - 17:00

Make-up services en testen uitsluitend op afspraak na voorafgaande intake.
Bel 010 737 15 92.

Make-up services and testing only by appointment after prior intake.
Please call 010 737 15 92


Contact
Phone:+31 / 010 737 15 92
E-mail:shop@kryolan.nl
Web:www.kryolan.eu

Kryolan City Warszawa

Address
ul. Piękna 58
00-672 Warszawa
Poland

Opening hours
Mon-Fri: 10:00 - 18:00
Sat: 11:00 - 15:00


Contact
Phone:+48 22/621 74 45
Mobile:+48 601 385 181
E-mail:info@kryolancitywarszawa.com.pl
Web:www.kryolan.eu

Kryolan City San Francisco

Address
1864 Union Street
San Francisco, CA 94123
United States of America

Opening hours
Mon-Sat: 12:00 - 18:00


Contact
Phone:+1 415-354-3836
E-mail:sanfrancisco@kryolan.eu

Kryolan (S.A.) PTY. LTD.

Address
202 Corlett Drive
Bramley
2090 Johannesburg
South Africa

Opening hours
Mon-Thu: 08:30 - 16:30
Fri: 08:30 - 16:00


Contact
Phone:+27 11/786 8598
+27 11/786 8521
E-mail:order-za@kryolan.eu
Web:www.kryolan.eu

Authorized Kryolan Premium Retailer

Kryolan Eastern Cape

Address
The Sunridge Village Mall,
Kragga Kamma Road,
Sunridge Park, Gqeberha
South Africa

Opening hours
Mon-Fri: 08:00 - 17:00
Sat: 08:00 - 13:00


Contact
Phone:+27 41 360 2204
E-mail:gqeberha@kryolan.co.za

Terms & Conditions

PRO CARD Conditions of Participation

Preamble

The PRO CARD reward program rewards your loyalty as a customer. The operator and issuer of the PRO CARD reward program is Kryolan GmbH. Kryolan GmbH reserves the right to use selected associate issuers of the program in certain countries.
The PRO CARD reward program is subject to a number of conditions which we have summarized for you below:

Eligible Participants

Those in the following professions are entitled to apply for membership:
  • Beauticians
  • Make-up Artists
  • Cosmeticians
Kryolan requires the corresponding proof of professional qualification or proof of professional practice. The general condition is residence in a country in which the PRO CARD reward program is offered. See the list in the Acceptance Points menu (www.kryolan.eu/user/procard).

Requirements for Submitting an Application

1. Setting up a user account

Register on the website at www.kryolan.eu/user/register.

2. Eligibility to apply

The eligibility to apply is exclusively personal. The requirements are met if the application is fully completed and supplemented by proof of professional qualification or practice. The application will be processed only if the above conditions are met. The application must be submitted to the respective national PRO CARD partner.

3. Exclusion of liability

There is no legal entitlement to admission to the PRO CARD reward program. Membership can be refused without explanation.
No claims can be made against Kryolan GmbH in the event of non-fulfilment.

PRO CARD

The PRO CARD is provided exclusively in digital format. A digital card is sent directly by e-mail after activation. The card can also be viewed in the customer profile at www.kryolan.eu/user/procard. The PRO CARD can also be stored on any standard smartphone, for example, in the Wallet App.

Using the PRO CARD

The PRO CARD is solely for the personal use of its authorized owner. A transfer to third parties is not permitted. The PRO CARD can be used at worldwide PRO CARD partners or, if available, in the online shop.

PRO CARD Discount

PRO CARD membership grants (its holder) special make-up artist discounts in all participating PRO CARD sales outlets or in the online shop. The discounts granted are equivalent to the standard national make-up artist discounts.

Validity of the PRO CARD

Both the PRO CARD holder and Kryolan GmbH may terminate the membership at any time without specifying reasons and by observing a specified deadline. Membership ends automatically in the event of the death of the PRO CARD holder.
Membership is terminated without notice in the event of infringement or serious violation of the Conditions of Participation or in the event of general misuse. All physical PRO CARDs issued shall remain the property of Kryolan GmbH and shall be surrendered to Kryolan GmbH or an associate issuer upon request.

Loss of the PRO CARD

If the PRO CARD is lost or stolen, the user must immediately block the card in their user profile on www.kryolan.eu or notify their national partner. After the card has been blocked, a new PRO CARD will be issued at the request of the PRO CARD holder.

Partner Benefits

Kryolan GmbH cannot be held liable for the actual fulfilment of the partner benefits.

Changes to the PRO CARD Reward Program

Kryolan GmbH reserves the right to amend or supplement the Conditions of Participation, the rewards, the scale of rewards, or other procedures described in the program documents for the PRO CARD program at any time, insofar as doing so appears necessary and the participant is not disadvantaged by this in bad faith. Changes or additions to the Conditions of Participation will be announced by notification in text form.

Privacy Clause

Kryolan GmbH is the responsible body in terms of data protection law. The personal data of the PRO CARD holder is collected, processed, and used by Kryolan GmbH -or a third party commissioned by it- for the purpose of establishing, implementing, or terminating the contract. Promotional use is only for purposes of self-promotion (including recommendation advertising). A transfer to other third parties will take place only if this is necessary for the fulfilment of the contract. Any use beyond this requires legal permission or consent.

Place of jurisdiction: Berlin, Germany

Severability Clause

Should individual provisions of this contract be invalid or unenforceable, or should they become invalid or unenforceable after conclusion of the contract, the validity of the rest of the contract shall remain unaffected. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision, the effects of which come as close as possible to the commercial objective which the parties to the contract pursued with the invalid or unenforceable provision. The above provisions shall apply accordingly in the event that the contract proves to be incomplete.

Posted: 03/2020